A policy only matters if it changes what happens on the day. When we plan a house move, office move or European removal, we start by choosing the right vehicle for the load. A van that is too big burns more fuel than it needs to. A van that is too small can mean a second trip. Getting this right at the survey stage is one of the simplest ways we cut fumes.
We also plan routes so our crews do not drive more than they need to. On longer trips we group jobs that head the same way. Our European removals service offers a shared part-load option, where several customers' goods travel in one vehicle. This is often cheaper for you, and it means fewer lorries on the road for the same amount of goods.
Packing is the other big area. We use strong boxes and wrap that can be used again, and we reuse what we can from job to job. Blankets and covers we use to protect furniture are washed and used over and over, rather than thrown away. Any packing materials that cannot be reused go for recycling under our recycling policy.
If you book our packing service, our team packs with care but does not overpack. We use enough material to keep each item safe, and no more. That keeps waste down and still protects your things on the road.
Moving is hard, physical work. Our crews lift heavy items, climb stairs and drive long distances. That is why our Health & Safety Policy is at the heart of how we run the business. Staff use modern lifting kit, trolleys and straps, and we carry out risk checks for the jobs we do. A safe crew is also a careful crew, which is better for your things.
We want every member of our team to feel respected at work. We give equal chances in hiring, training and day-to-day work, and we will not accept harassment or unfair treatment of any kind. If a member of staff has a concern, they can raise it without fear, and we will look into it properly.
Our rules on gifts, bribes and conflicts of interest protect our customers as well as our staff. You can trust that the quote you get is fair and honest, and that no one at Elite Moving is being paid on the side to steer your job. The same goes for the firms we buy from and work with.
We also play fair with other removal firms. We do not fix prices, rig bids or carve up areas with rivals. Customers deserve real choice, and we would rather win work by doing a good job than by making secret deals.
Elite Moving is based in Wallington, on the border of south London and Surrey, close to Croydon and Sutton. Much of our work is local, so we care about the places our crews and customers live. Each office supports local causes, and our head office helps wider charities at home and abroad.
Road safety matters a great deal to a business that spends so much time on the road. Our drivers are trained to drive with care, mainly near schools, parks and busy town centres. We support road safety work for children because we see every day how important it is.
We also try to be good neighbours on moving day. Our crews park with care, keep paths clear where they can, and tidy up before they leave. Small things like these make a big difference to the people who live next door to you.
When we move a family or a business within our local area, we are moving our own neighbours. That is a big part of why we care so much about doing the job well. A local firm lives on its name, and we want people in our area to feel they can trust us with their homes and their things.
You can help too. Before you move, sort through your things and decide what you really want to take. Items you no longer need can go to a charity shop, a friend or a local reuse group. Moving less means a smaller vehicle, less fuel and often a lower bill.
Ask us about reusing boxes rather than buying new ones. Use towels, bedding and clothes to wrap some items, which saves on packing paper. When you unpack, flatten your boxes and keep them for the next person, or hand them back to our team.
Think about what happens to items you leave behind. Old furniture in good shape can often go to a local charity or a reuse group. Paint, chemicals and old electrical goods should go to your local recycling centre, not in the bin. Sorting this out a week or two before the move makes moving day far calmer.
If you are not sure where to start, call us on 07428474474 or 02080444474, or send a message through our contact page. We are happy to talk through a plan that keeps your move simple, safe and kind to the planet.
We follow a recycling policy for packing materials. Where boxes and wrap are still in good shape, we reuse them on other jobs. Where they are not, we send them for recycling rather than to landfill. If you have boxes left after your move, ask our team and we can tell you how to pass them back.
We plan routes with care so our vans and lorries do not make wasted trips. We send the right size of vehicle for each job, so we are not running a large lorry for a small load. For European moves, a shared part-load lets several customers use one vehicle, which means fewer trips on the road.
Yes. For international moves we sometimes work with partners and agents overseas. We pick partners who share our social and green goals. We will not work with any agent who breaks child protection laws, and we expect partners to follow the labour laws and safety rules of their own country.
Yes. If you are worried about how we act, from safety to fair treatment or bribery, please tell us. You can email info@elitemoving.co.uk or call 02080444474. We take every concern seriously, look into it with care and treat what you tell us in confidence.